Clinic

Revenue Cycle Management Process

This handout offers a detailed overview of the revenue cycle management process, demonstrating how each step in the process impacts both subsequent steps and the overall revenue cycle of an agency/clinic. This tool is intended to be used in conjunction with training on policies and procedures, coding and documentation guidelines, and specific payer rules. Cardea and Mt. Baker Planned Parenthood Click here

Revenue Cycle Management Best Practices for Public Health

A 30-minute self-paced course offering an overview of RCM best practices for public health providers looking to bill for STD, HIV, family planning, and related services. Cardea Click here

Best Practices for Clinic Flow

This job aid outlines recommendations for efficient integration of billing before, during, and after the visit in STD clinics. STD TAC Click here

Lab

State Public Health Laboratory Billing: Status Report and Recommendations

State public health laboratories (SPHLs) face increasing pressure to bill for services as a way to replace lost revenue from cuts to state and federal funding. This report reviews current SPHL billing capacity with discussion of effective billing processes, challenges in initiating a billing program, recommendations, and resources. Association of Public Health Laboratories and Laboratory Efficiencies Initiative Click here

Case Study: Third Party Billing at the Oregon State Public Health Laboratory

This case study focuses on the Oregon State Public Health Laboratory and highlights the experience of a public health program. Cardea Click here

Webinar: Moving Toward Third-Party Billing and Revenue Generation in Public Health

This webinar highlights the success of the State of Michigan in third-party billing in generating revenue in the public health sector. NCSD Click here